Transferring Calls

 

How do I transfer a call to another number?

  1. Press the Transfer button while on the call, and follow the prompts. (Keep reading for specifics.)

How do I announce a call before transferring it?

  1. Press the Transfer button while on the call.
  2. At the Transfer to prompt on the display screen, enter the recipient's number.
  3. Press Send.
  4. When the recipient answers, notify her of the incoming call.
    • If the recipient accepts the transfer, press Transfer again. You will be taken off the call.
    • If the recipient doesn't want the transfer, press Cancel to return to your original caller.

How do I transfer a call without announcing it?

  1. Press Transfer.
  2. Press Blind.
  3. At the Transfer to: prompt, enter the recipient's number.
  4. Press Send. Your caller will be immediately transferred to the recipient and you will be taken off the call.

How do I transfer a call directly to someone's voicemail?

  1. Press Transfer.
  2. Press Blind.
  3. At the Transfer to: prompt, enter # and the recipient's extension. (The extension is usually the last 4 digits of their phone number.)

(Any voicemail box can be reached by dialing #[extension].)

Can I transfer calls to outside numbers?

Definitely! There's no restriction on transfer recipients. Simply enter the 10-digit number as you would dial it. (In other words, no need for '9' or '1' to dial out.)

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